Client Testimonials

As an owner of a service related business, our employees are our
greatest asset. To be a successful company requires us to continually
evaluate our personnel to ensure the company and its employees
are performing at the highest levels. While we all have good intentions
and understand this principle very well it has been difficult to
actually quantify how a person is matched to a particular job function
and how we as managers can get the most out of their abilities
and interests. Transport Systems Inc engaged Mr. Pitcairn and Coretrait to
help us understand and assess our current employees to determine
their
abilities and interests as it related to their job function within
our company. As we developed the job match patterns for our key
management positions and performed the employee assessments it
became clear we had a few areas in need of a change for the company
and the employees. Once this was identified and a optimal candidate
profile developed we were able to conduct a search for the right
person for the right position in our company. The Profile XT in
conjunction with the traditional employee interview and reference
check gave us a good direction to select the best person for the
particular job. It has turned out to be a great choice for the
company and the employee and eliminated the unsuccessful subjective
process in finding or enhancing your greatest asset - your employees.
Chris Baumann,
Executive Vice President
"The ProfileXT Assessment has enabled our company to benchmark
the performance standards in our sales executives so that we can
strive to hire the best most productive candidates in the shortest
amount of time. It saves us about $45,000 each time we can avoid
hiring the wrong person. In addition, the Internet application with
onscreen administration, instant analysis and report generation
makes administration very easy and efficient."
Howard Falkow, Director of
Human Resources
"In a small company it is absolutely essential that the incoming
people have the character and temperament to fit in. Public Relations
is pressurized enough without having to sort out internal staff
and personality clashes caused by hiring people with the wrong fit.
As a small company, I would now never consider hiring anyone without
first running them through the ProfileXT."
Ronnie Simpson, Managing Director
" We have been using Profiles Assessments since 1993 and I
want to compliment you and your company on the constant development
of new products and the improvements you have made through the years.
The ProfileXT gives me information about our people that is not
just "on target," it hits the bulls-eye every time. Using
The ProfileXT, we are improving productivity and the efficiency
of every employee. It is an incredibly effective tool that I wholeheartedly
endorse and recommend."
James M.D. Maloney, President

"We recently used the Customer Service Perspective as a training
tool to help our existing staff better understand their strengths
and weaknesses. I found the CSP most helpful in identifying areas
that our team members both excel at and can use additional training."
Aimee Hathaway, Human Resources Manager

"The Checkpoint 360 is the best product in this category that
I've used. As you know, this tool replaced another product that
we had been using exclusively for almost two years. The managers
and executives at Spectrum Healthcare Services (SHS) receive more
valuable information in an easy to read, color-coded format, which
encompasses everyone's individual learning style. Not only is there
validated feedback, but a comprehensive action plan that each person
may use to implement change, based on the facts from their customized
report."
Patricia L. Keeley, Director, Training and Development
"We have had extremely positive feedback from participants
about the complete and detailed input they receive in their Individual
Feedback Report. The data is colorfully presented in multiple formats
so that participants can view their management and team competencies
first with a wide-angle lens and then progressively narrow the focus
all the way down to the survey item level."
Susan Lupo, Management Development Specialist

"Profiles Team Analysis pinpointed exactly the same challenges
as were demonstrated during the teams existence. Had we known before,
what we learned after the fact, these team’s ability to perform
effectively could have been greatly enhanced. As it was, they threatened
themselves from within. With a few minor changes, significantly
greater performance could have been realized."
G. Benson Lange, Director of Engineering, Griffin International

"I've been receiving very important feedback from the Step
One SurveyTM screening program. It has enabled me to learn insightful
information prior to employment about an individual’s attitudes
as they relate to honesty/integrity, substance abuse, reliability
and work ethic that ordinarily wouldn't be discovered until after
someone is employed – then it's too late! Also, the direct
admission portion provides open-ended interview questions that make
the interview more structured and effective."
Judie Posner, Human Resources Manager
"Step One has proved to be a useful tool in gauging employee
work ethic, integrity and propensity to substance abuse. We use
the test as part of the interview process. The face-to-face interview,
reference checks and Step One test all play equal roles in determining
the success of a candidate. We have determined that Step One is
very accurate in identifying potential problem areas."
Margo Stewart, Human Resources Manager
"I wanted to take this opportunity to tell you how delighted
we are with the Step One Survey. After interviewing over a dozen
applicants we found the Step One Survey to be a useful inexpensive
tool to help us screen applicants. The survey is beneficial for
asking all the questions we should have and then suggesting follow
up questions in areas that need more explanation."
Ed Boerman, President
The Employment Selection and Compliance
System
"The Manual succinctly summarizes almost everything an employer
should know about the legal issues associated with recruiting, interviewing,
hiring, and discharging employees. One of the great things about
the manual is that it collects a great deal of important information
about those critical issues in one simple handbook."
Donald Pedar Johnsen
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